High Priority Service Level and Communication
- 24/7 toll-free Emergency Service Line connecting you directly with a CLE Representative.
- Instantaneous Communication: Our proprietary cloud-based job management system takes advantage of the latest mobile technology, enabling our Service Technicians and Account Managers to communicate all the necessary information by e-mail, including photos and reports, directly from the job site.
- Written Commitment: Our Emergency Mitigation Plan and Contract details the customized service process for your business and including pre-established key Performance Indicators (KPIs) which are measured and managed centrally by CLE.
- Instantaneous Job Status: Our customer internet portal offers you immediate job status from anywhere in the world including reports, photos, job notes, and invoices.